WELCOME TO BELLEVUE HOTEL KARLOV
Warm welcome to the Bellevue Hotel Karlov, a modern four-star hotel which won the „Best of Reality“ architect‘s award in 2008. Our hotel is located in the very heart of the city and offers luxurious accommodation in 27 double rooms.
For meetings and company events, we offer two meeting rooms with up-to-date technical equipment. The pleasant atmosphere of our hotel restaurant Na Karlově with its summer terrace and hotel winery is just perfect for private events, weddings and family celebrations.
We sincerely hope that unique atmosphere of this place together with personal and attentive service will make your stay an unforgettable experience.
Have a wonderful stay with us,
With kind regards,
The Hotel Management
Bellow you can find a list of services provided by our hotel. Should you need any further assistance, please do not hesitate to contact the reception desk by dialling 00.
Breakfast is served in the hotel restaurant from Monday to Friday from 7:00 to 10:00 a.m. and on Saturday, Sunday, and holidays from 8:00 to 11:00 a.m.
We accept the following credit cards: Visa, Euro/MasterCard, American Express.
CHECK-IN & CHECK-OUT
Check-in time is from 14:00. If you intend to arrive earlier, please contact reception in advance.
We kindly ask you to leave the room by 10:00 on weekdays and by 11:00 on weekends and holidays. If you need to stay longer, please ask the reception staff for later check-out time. It’s possible to extend departure time at special fee.
Our reception will be happy to provide you with information about cultural events, theatre and cinema program, sport and other activities.
Contact the reception desk in case of emergency.
Should you wish to arrange a floral decoration in your room, or need a flower bouquet, please contact the reception, we will be happy to assist
All the rooms are being serviced daily between 7:00 and 14:30. Please feel free to contact reception in case of any special requests.
Internet connection is available throughout the hotel free of charge. Wi-Fi is available at the reception, in the restaurant and at the rooms.
LETTERS, PACKAGES, POSTAL SERVICE
We will be glad to organize the courier service of your choice. For more information please contact reception.
LOST AND FOUND
All items found in the rooms and public areas are registered and stored at reception for 2 months. Please contact the reception desk in case of any questions.
You can store your luggage in the luggage storage room. Please contact reception if you need assistance.
Our hotel offers relaxation massages, which need to be ordered in advance. For more information, please kindly contact reception.
We offer daily newspapers delivery on request, this service is charged. Complimentary newspapers to read are available at reception and in the restaurant.
Our hotel takes every effort to preserve the environment. We sort the waste, use environmentally friendly products, and try to save the energy. We kindly ask you to help us in our efforts by turning out the lights when you leave the room and by conserving water. We thank you for your cooperation.
We can improve the environment together! Let’s conserve both water and soap. If you leave used towels in the bathtub or on the floor, we will replace it with a clean one. Should you wish to continue using the same towel, please hang it on the hanger.
We have 13 parking lots available for your disposal.
• 5 parking lots in the hotel garage, daily charge is 300 CZK/night
• 8 outdoor parking lots which are complimentary (parking card required, it’s available at reception).
Pets are not allowed in the hotel.
Please return your room‘s key-card at the reception desk upon departure.
SAFETY DEPOSIT BOX
Safe deposit box is located in a cabinet in your room. The hotel does not take any responsibility for items stored in the safety deposit box in the room. Instructions how to use the safe are available inside the safe. Should you need more room to store your valuables, there are other safety deposit boxes available at the reception desk.
You can relax in our sauna, located in the ground floor near the reception desk. Please contact reception if you wish to use it.
The reception staff is ready to assist you with copying, faxing, scanning, printing, and internet connection.
There is a range of leisure time activities available nearby the hotel. Our reception staff can help you to organize your free time to enjoy culture, sport or other activities.
Should you need a taxi, please contact reception, we will be happy to assist.
Please contact reception for up-to-date information.
Please contact reception with your wake-up call request.
In the event of a fire alarm or emergency, please follow the evacuation map. Please kindly take your time to check the location of nearest emergency exit on the evacuation map located in your room.
1. Leave the room immediately. Take your room key-card with you.
2. Use the escape routes to go downstairs (the map is located on the room door).
3. Do not use the elevators.
4. Go to the evacuation point (established at the emergency exit).
5. Follow the instructions of the hotel staff.
If you are not able to leave the room:
1. Call reception immediately!
2. Remain on the spot and wait for emergency rescue to arrive.